Healthcare
LRC have in excess of 100 clients within the healthcare sector. We have vast experience of dealing with the different type of debts within the healthcare industry including: unpaid prescriptions, debts owed by overseas patients, debts owed by private patients, commercial debts &HR/salary overpayment debts.
How you can benefit by partnering with LRC
At LRC, we believe that our expertise can provide you with the best possible chance of recovering monies that you are owed. We have vast experience in the healthcare sector working for many NHS Trusts and our skilled specialists use a sensitive and ethical approach with your patients.
- Understanding of types of debt, such as prescription charges, unpaid private patient bills, recovering debts from ex employees or salary overpayments. Don't forget we can help you recover normal trade debts too.
- Understanding of customer behaviour - by taking a sensitive approach we're able to build a relationship with customers, increasing the chance of securing payment. We also have a mobile version of our payment site to increase payment accessibility.
- Brand Protection: A key focus for us is the regulatory and compliance arena - by collecting in the correct manner your University name and reputation is protected and it also ensures any future relationship with your customer is protected.
- Optimise your resources: LRC has the experience, specialist knowledge and skills to recover your debts, leaving your in house team to focus on their key roles.
- Save time and money: we ensure the most effective use of your budget and resource. Our partnership with Claims Production Centre (CPC) secures you a discount when issuing claim forms and also guarantee issue within 48 hours. We also undertake all the administration on your behalf.
- You keep control of your debts: our online recovery system, Debt Manager, allows you to monitor progress of all your cases whatever stage it's at. You can view copies of all correspondence, download invaluable management reports and give your instructions on cases quickly and easily. Plus much more. To view a full demo of our Debt Manager,please click here
We can also offer you additional services such as Tracing and Overseas Collections which can prove invaluable to given the nature of work in the healthcare sector which can often be short term and contract base. You can also benefit from our data cleansing service, which ensures we start your collections strategy with the most up to date information - giving you the best chance of recovering your monies and optimising your collections.
Testimonials
Royal Veterinary College
It is always possible to get hold of a person to discuss a particular case. Our Staff have found LRC employees to be helpful, friendly and quick to respond to any queries.
Leeds Beckett University
Overall, I think LRC provide us with a very good service. We have been with them for over 13 years now and to some extent this tells its own story. I would not have any qualms about recommending them to another University.
Oasis Dental Care
Having engaged the services of Legal Recoveries and Collections across a number of NHS sectors I continue to be impressed with their friendly and professional service. This coupled with a can do attitude, bespoke collection strategies and cutting edge systems it has been a pleasure working with them over the past five years
James Paget University Hospitals
We have worked with LRC for about 9 years now and throughout this time they have provided us with good customer service and are always prepared to go that extra mile. Their recent gaining of 'law firm' status enables them to now handle the entire debt recovery process for us from pre-legal collections, through to legal proceedings and enforcement therefore ensuring continuity.