We have been instructed to collect a debt from yourself on behalf of a company or creditor that you owe money to.

We were passed on your details and details of your debt from your creditor.

Please see our Data Privacy Notice.

It depends on how long the debt has been outstanding. We may consider a promise to pay or look to set up a payment arrangement with you. Please call us urgently on 0330 024 6350 to speak to one of our case officers.

Our case officers are available Monday, Wednesday and Friday 8am to 5pm, Tuesday and Thursday 8am to 5pm on 0330 024 6350. Alternatively you can email us. Please note - calls may be recorded/monitored for compliance, quality control and training purposes.

Yes you can - 365 days a year, 24/7 using your credit or debit card in a secure environment. Simply click here and follow the instructions in Make a Payment. .

You can make a payment to LRC in the following ways;

• Phone our office on 0330 024 6350, available Monday - Friday 8am - 5pm
• Visit our secure online payment website: www.LRC-Payments.com if you wish to pay by credit or debit card, or Maestro/Switch, available 24/7
• Post your cheque direct to us at LRC Ltd, 119-121 Canal Street, Nottingham, NG1 7HB. Please remember to write your LRC reference number on the back.
• Direct Debit - call our case officers on 0330 024 6350 to set this up.

From 13th January 2018 companies are no longer allowed to charge a fee when payments are made by credit or debit card, however please be aware that your credit card provider may charge you a fee or interest for using the card to make a payment. If you are unsure, please check with your provider.

If you refuse to pay we will still continue with our efforts to collect your debt. If you continue to refuse it may result in enforcement or legal action where you may be liable for further costs in addition to the amount you owe. It is important that you contact us if you dispute that the money is owing, rather than simply ignoring our correspondence.

We may consider payments by instalments. Please call our case officers on 0330 024 6350 and we will review your circumstances and work with you to develop an appropriate solution.

If your circumstances change you should contact us as soon as possible to explain the reason. Depending on the type of arrears, your current repayment plan and your change in circumstances, we may be able to discuss further payment options with you.

This is a document that allows a creditor to evaluate your financial condition. It includes details of your income, assets, expenditure and liabilities. You can access our online Personal Financial statement by clicking here.

Depending on a number of factors including the type of debt you owe and the course of action taken, there may be costs that you are liable to pay including legal charges should legal action be necessary.

If you feel we have acted in an inappropriate way then please contact us in writing at the following address LRC Ltd, 119-121 Canal Street, Nottingham, NG1 7HB. Alternatively, please click here for our complaints procedure.

Simply call one of our case officers on 0330 024 6350, remembering to quote your LRC reference number. Please provide as much information as you can about your dispute.